Product Care Guide

Everyday care

• Dust or vacuum regularly using a soft brush attachment.
• Clean high-contact areas (headrests, armrests, seats, footrests) more frequently, as body oils and dirt build up quickly.

Spills & cleaning

• Blot spills immediately with a clean, dry cloth — do not rub.
• Use a leather-specific cleaner for marks.
• Avoid harsh chemicals, abrasive cloths, detergents, or multipurpose cleaners.
• Do not soak leather with water.

Maintenance & protection

• Apply a quality leather conditioner periodically to prevent drying and cracking.
• Keep leather furniture away from direct sunlight and heat sources to reduce fading and drying.
• Rotate and reposition cushions regularly to ensure even wear.
• If leather becomes wet, allow it to dry naturally — never use a heater or hairdryer.
• Consider professional cleaning and conditioning annually for heavily used pieces.

Tip: Keep sharp objects and pet claws away from leather to prevent scratches.

Routine cleaning

• Vacuum regularly with a soft upholstery attachment to remove dust and debris.
• Avoid allowing dirt to build up, as it can wear down fibres over time.

Spills & stains

• Blot spills immediately — do not rub.
• Use a suitable upholstery cleaner or mild soapy water if required.
• Always test cleaners on an inconspicuous area first.
• Avoid bleach or strong detergents.

Ongoing care

• Rotate and fluff cushions regularly to maintain shape.
• Keep furniture out of prolonged direct sunlight to minimise fading.
• Trim pet nails to prevent snags.
• Professional cleaning every 6–12 months may help maintain appearance and hygiene.

• Fluff and shake cushions frequently to redistribute filling.
• Rotate and turn cushions to prevent uneven flattening.
• Keep away from damp environments.
• Spot clean spills promptly.
• Occasional professional cleaning can refresh the cushions.

A small amount of feather movement through the fabric can occur and is considered normal.

Pilling is the formation of small fibre balls on the surface of fabric caused by friction. It is a normal occurrence in many fabrics and does not necessarily indicate a fault.

• Remove pills gently using a fabric shaver or depiller.
• Avoid excessive friction on high-use areas.

Recliners contain moving mechanisms and should be used carefully.

Safe use

• Do not allow children to play on or under the recliner.
• Always operate the recliner while seated.
• Close the recliner fully when not in use.
• Keep hands, feet, clothing, and objects clear of moving parts.
• Avoid jumping or applying excessive force.

Moving recliners

• Lift with two people where possible.
• Move upright and avoid dragging.
• Do not pull by cushions or upholstery.

Electric recliners

• Keep cords clear of walkways and pinch points.
• Avoid exposure to liquids.
• Unplug before cleaning around electrical components.
• If the mechanism feels strained or uneven, stop using it and seek advice.

Opening & closing

• Remove packaging and any transport fittings before use.
• Ensure all legs or support components are correctly fitted.
• Clear the surrounding area before opening.
• Do not force the mechanism if resistance is felt.
• Remove pillows and bedding before closing.

Safe use

• Designed for sleeping — avoid jumping or rough play.
• Follow any weight limits provided with your model.

Built-in mattress care

• Vacuum regularly.
• Spot clean spills immediately.
• Allow mattress to dry fully before folding away.
• Rotate every 3–6 months if possible.
• Air out periodically to reduce moisture build-up.

Timber is a natural material and may expand or contract slightly with changes in temperature and humidity.

General care

• Dust regularly with a soft, dry cloth.
• Wipe spills immediately and dry thoroughly.
• Avoid leaving water sitting on the surface.
• Use coasters, placemats, and trivets to protect against heat and moisture.
• Avoid placing timber near heaters or in prolonged direct sunlight.
• Lift items instead of dragging them across the surface.

Maintenance

• Use timber-appropriate polish or wax sparingly if suitable for your finish.
• Avoid silicone-heavy sprays unless recommended.
• Oiled timber may require periodic re-oiling.

Spills & marks

• Clean liquid spills immediately.
• For sticky residue, use mild soapy water and dry completely.
• Minor scratches may be improved with a matching touch-up product.

General care

• Clean regularly with mild soapy water.
• Rinse off salt and dust, especially in coastal areas.
• Dry thoroughly after cleaning.
• Use breathable covers when not in use.
• Store cushions indoors during heavy rain or long wet periods.

Material-specific tips

Aluminium

• Clean with mild soap and water.
• Avoid harsh solvents.

Steel

• Keep dry where possible.
• Touch up chipped areas to prevent rust.

Wicker / Resin

• Vacuum with a brush attachment.
• Clean gently with soapy water.

Outdoor timber

• Clean regularly.
• Re-oil or seal as recommended.
• Expect some natural weathering over time.

Outdoor cushions

• Spot clean promptly.
• Ensure fully dry before storage.
• Avoid prolonged damp conditions.

Protection

• Use a quality mattress protector from the beginning.
• Keep food and drinks off the mattress.

Rotation & support

• Rotate end-to-end every 3–6 months (unless otherwise instructed).
• Ensure your bed base provides adequate support.

Cleaning

• Vacuum occasionally with an upholstery attachment.
• Spot clean using mild detergent — avoid soaking.
• Allow full drying before replacing bedding.

Ventilation

• Air your mattress periodically.
• Maintain good bedroom ventilation to reduce moisture build-up and mould risk.

Avoid

• Bending or folding unless designed to do so.
• Using bleach or harsh chemicals.
• Jumping on the mattress.
• Storing in damp environments.