Privacy Policy

TK’s Furniture (ABN 54 130 773 395)

Our Commitment to Your Privacy

TK’s Furniture (“TK’s Furniture”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly, transparently and in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store and disclose personal information when you:

  • Visit or use our website

  • Purchase products from us

  • Apply for finance

  • Engage with our promotions

  • Apply for employment

  • Otherwise interact with our business

By providing your personal information to us, you acknowledge that it will be handled in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. Any changes will be effective once published on our website. We recommend reviewing this page periodically to stay informed.

What Is Personal Information?

“Personal information” refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.

Types of Personal Information We May Collect

Depending on how you interact with TK’s Furniture, we may collect the following categories of information:

Identity Information

Your name, gender and other identifying details.

Contact Information

Residential or delivery address, email address and phone numbers.

Verification Information

Photographic identification or other documentation required to complete due diligence checks, fraud prevention or compliance obligations.

Financial Information

Limited payment details such as masked credit or debit card numbers (first six and last four digits only) processed through third-party payment providers including Afterpay and PayPal.
We do not store full card numbers or sensitive authentication data.

Transaction Information

Purchase history, product details, payment methods, refunds and related transaction records.

Technical & Website Usage Information

IP address, browser type, device details, operating system, session information, page views, browsing activity, referral sources and interactions with our website. This may include cookie and analytics data.

Profile Information

Account login details, purchase history, support requests, reviews, survey responses, preferences and social media engagement.

Marketing Preferences

Your communication preferences and consent status regarding promotional materials.

Employment Information

If you apply for employment, we may collect professional history, qualifications and references.

Sensitive Information

Sensitive information includes details such as racial or ethnic origin, political opinions, religious beliefs, trade union memberships, health information, biometric data or criminal records.

TK’s Furniture will only collect sensitive information:

  • With your consent;

  • Where required or authorised by law;

  • Where reasonably necessary for employment or compliance purposes;

  • In limited emergency circumstances where required to protect health or safety.

Whose Information Do We Collect?

We may collect personal information relating to:

  • Customers

  • Suppliers

  • Service providers

  • Contractors

  • Employees and prospective employees

How We Collect Personal Information

Where possible, we collect information directly from you, including when you:

  • Purchase products in-store or online

  • Apply for finance

  • Contact us about deliveries

  • Enter promotions

  • Visit our website

We may also receive information from:

  • Payment providers

  • Delivery and logistics partners

  • Analytics and marketing providers

  • Recruitment referees

  • Publicly available sources

If we receive your information from a third party and you are unaware of the disclosure, we will take reasonable steps to notify you.

Website Usage, Cookies & Tracking Technologies

TK’s Furniture uses cookies, tracking pixels and similar technologies on our website and in marketing communications.

Cookies

Cookies are small text files stored in your browser that remember preferences and improve website functionality.

Tracking Pixels

Pixels are small, invisible images embedded in websites or emails that help measure advertising performance and engagement.

These technologies help us:

  • Improve website performance

  • Understand user behaviour

  • Deliver relevant advertising

  • Measure campaign effectiveness

You can disable cookies in your browser settings. However, doing so may affect website functionality.

Analytics & Advertising Platforms

We may use services including:

Google Analytics & Google Advertising Features

These tools collect website interaction data using first-party and third-party cookies.
You may opt out via Google’s Ads Preferences settings or browser add-ons.

Meta (Facebook & Instagram) Tools

We may use Meta Pixel, Advanced Matching and Conversions API to measure advertising effectiveness and deliver relevant ads.
You can manage data sharing through your Meta privacy settings.

Other Advertising Platforms

We may use platforms such as Bing, TikTok and Pinterest to measure campaign performance and retarget website visitors.

Why We Collect Personal Information

We collect and use personal information for legitimate business purposes, including:

Fraud Prevention & Compliance

To conduct identity checks and prevent unlawful activity.

Order Fulfilment

To process, dispatch and deliver products.

Customer Support

To respond to enquiries, service requests and warranty claims.

Billing & Record Keeping

To generate invoices, maintain transaction records and manage accounts.

Marketing & Promotions

To send relevant offers, promotions and event information (where consent has been provided).

Competitions & Campaigns

To administer competitions and promotional offers.

Recruitment

To assess employment applications.

Legal Obligations

To comply with regulatory or legal requirements.

Direct Marketing & Opt-Out

If we send marketing communications, you may opt out at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

If you do not opt out, we will assume you consent to receiving future marketing communications.

Disclosure of Personal Information

We may disclose personal information to:

  • Payment providers (Afterpay, PayPal, etc.)

  • Delivery and logistics providers

  • IT and cloud storage providers

  • Marketing and analytics partners

  • Professional advisers (lawyers, accountants, insurers)

  • Business partners or potential purchasers of our business

  • Courts, regulators or law enforcement where required by law

We only disclose information where necessary, lawful or with your consent.

Overseas Disclosure

While we primarily store data in Australia, some service providers (such as cloud or analytics platforms) may store or process data overseas, including in the United States, Singapore or the European Union.

We ensure any overseas disclosure complies with Australian Privacy Principles.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures include:

  • Password-protected systems

  • Secure cloud storage

  • Encrypted payment processing (SSL certificates)

  • Restricted office access

  • Offsite backups

Where third parties hold information on our behalf, we require them to maintain appropriate security safeguards.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, including to satisfy legal, accounting or reporting obligations.

In some cases, we may retain information longer where there is a complaint or potential legal claim.

Accessing Your Personal Information

You may request access to personal information we hold about you.

We will respond within a reasonable timeframe (generally within 30 days).
We may charge reasonable administrative costs where permitted by law.

In limited circumstances, we may refuse access where legally permitted, but we will explain our reasons and provide complaint avenues.

Correcting Your Information

If you believe your personal information is inaccurate, incomplete or outdated, you may request correction.

We will take reasonable steps to verify your identity and update information where required.

Complaints

If you have concerns about how TK’s Furniture handles your personal information, please contact:

Privacy Officer
TK’s Furniture 
237 Renmark Avenue
Renmark SA 5341

We aim to respond within 14 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
www.oaic.gov.au

Last Updated: 14/02/2026